PRIVACY POLICY

This "Privacy Policy" explains how we collect, use, protect, and share your information when you use our games, mobile apps, websites, content, products, and related services (collectively, our "Services"). It also describes your choices regarding how we handle this information.

Types of Information We Collect:

To provide you with a personalized and secure gaming experience, we collect different kinds of information:

1. Personal Information: This may include your name, email address, user ID, and phone number.

Financial Information: We collect transaction records to make payments within our Services easier.

3. Location Data: Depending on the features you use, we might collect your approximate or precise location.

4. In-App Information: This includes data from email messages and other communications within our apps.

5. Photos and Videos: We collect images and videos to offer customizable app features. You can choose whether to allow apps to collect this data.

6. Audio Files: We record speech or sound within the app for specific features.

7. Address Book: We only access your address book for in-app functionalities.

8. Application Information and Performance: This includes crash logs, diagnostic data, and other information about how our apps perform, which we collect for analysis only.

9. Files and Documents: We collect necessary files and documents to provide our Services.

10. Device ID or Other ID: This information helps us identify your device for app functionality.

11. Application Activity: This includes data about how you use our apps, what other apps you have installed, and other content you create.

Information You Provide to Use Our Services

To access our Services, you might need to provide certain contact and account details, such as your account name and an encrypted password. We also collect your email address for password recovery. This basic information is necessary to use our platform, and if you don't provide it, your access may be limited.

You can choose to add more information to your profile, like a profile picture, title, gender, date of birth, and additional contact details. By editing your profile, you agree to us processing this information.

Information You Provide While Using Our Services

You might need to provide personal data in specific situations when using our Services:

1. Mobile Number: We collect your mobile number to make your account more secure, help with recovery, and send you promotional or other text messages if you agree to receive push notifications.

2. Customer Support: We collect basic information to respond to your questions and service requests, including the game you're playing, how you're playing, your contact information, communication history, and purchase records.

Device Information We Collect Automatically

When you access our Services, we automatically collect information about your device:

1. Device Data: This includes details about your device's operating system, version, hardware, internet service provider, browser type, and more.

2. Data Collected by Your Device: This is information based on your device settings, such as your location and network environment data, if your device settings allow it.

User Behavior Data We Collect Automatically

We may automatically collect information about how you use our Services, including:

1. Operation Record: This includes records of your service usage, such as time spent on the app, game details, friend lists, group lists, and virtual currency.

2. Payment Information: This includes data about your transactions, such as order numbers, purchased items, history, amounts, currency, payment status, and delivery information.

3. Communication Information: This covers your in-game comments, current status, forum posts, and interactions with other users.

4. Preference Choice Information: We might collect data about your settings, such as language, fonts, colors, games played, and viewed advertisements.

5. Other Related Information: This includes data about service availability, quality, loading errors, and bugs.

We value your privacy and are committed to protecting your information.

How We Use Your Information:

We use the information we collect for various business purposes, including:

1. Application and Account Management: We use Personal Information, In-App Information, and Application Information and Performance Information for our internal operations, which are essential for developing, providing, maintaining, and improving our Services. This includes troubleshooting, providing customer and technical support, and conducting data analysis, testing, and research.

2. Application Function: We analyze how users interact with our Services and use data like Location Data, Images and Videos, and Audio Files to provide key app features and personalize your product experience and content. This includes showing you personalized ads and messages, and offering discounts or tailored pricing, as allowed by law.

3. Safety and Security: We maintain the safety, security, and integrity of our Services by verifying players, ensuring account security, and detecting fraudulent activity.

4. Marketing Communications: With your consent and based on your marketing preferences, we may send you news and marketing messages via email, phone, or text by analyzing Application Activity Data. These messages might include information about Blue Engine or third-party offers that could be of interest to you.

5. Analysis: We work with third-party services like Google Analytics to analyze the data we collect to improve our app performance.

6. Purchase Fulfillment: We use Financial Information to provide a smooth shopping experience through Google Play Payment and Billing Systems and to send you order confirmations and information about the products or services you requested.

7. Social Interaction: We help you communicate with friends and other players using your Address Book. We also provide features for sharing information with others, such as friend invite options.

8. Legal Compliance and Dispute Resolution: We use your information to comply with legal requirements and to investigate or address claims or disputes related to your use of our Services.

How We Use Your Personal Data:

Depending on the reason, we may process your information based on Blue Engine's legitimate interests and your consent. Blue Engine's legitimate interests include:

1. Improving our products and services to better understand what users need and expect.

2. Preventing fraud and ensuring secure payment transactions.

3. Ensuring the continuous improvement and secure operation of our facilities.

4. Fulfilling our contractual obligations.

5. Complying with legal requirements.

6. Providing and optimizing our Services to improve user experience and our products.

With your confirmation, we may:

1. Send you relevant information by processing your account info, basic personal details, and customer support data.

2. Conduct promotions, contests, and surveys by processing your account info, customer support data, and preference information from questionnaires.

3. Evaluate the effectiveness of our actions by processing your account information, operation record, and payment info to assess surveys, advertising, and campaigns.

4. Ensure the security of our data and Services by using your information to verify accounts, prevent harmful activities, detect and protect against spam, and enhance data security.

The Safety of Your Personal Data:

Blue Engine does not share or disclose your personal data with any commercial entities, organizations, or individuals, except in the specific situations mentioned in this Privacy Policy. Blue Engine protects game data but is not responsible for damages caused by users intentionally or accidentally sharing their data. We encourage you to protect your identity and avoid sharing personal data with online users.

Your Rights:

You have certain rights regarding your personal data, including:

1. Right to Request Access: You can request information about how your data is processed.

2. Right to Object: You can object to the processing of your data based on our legitimate interests.

3. Right to Rectification and Erasure: You can correct inaccurate personal data and request its deletion under specific circumstances.

4. Right to Restriction: You can request that we limit the processing of your data under certain conditions.

5. Right to Delete Data: You can withdraw your consent and request the deletion of your data.

Acceptance of These Terms

By using our Services and providing your consent, you agree to the terms and conditions of this Privacy Policy. If you do not agree, please do not use our Services.

Contact Us

If you have any questions or need further assistance, please contact Blue Engine at support@blue-engine.co


Address

No 2 International Business Park, #05-26 The Strategy, Singapore 609930